At the core
Keeping costs under
control and managed is critical to your profitability, no matter what
business you are in. But managing and growing your business leaves little
time to organize telecommunication costs or internal use of telephone
lines and services. During these uncertain times you need to have a plan
on how to balance your budget, your workload, and your staff.
Outsourcing telecom
management can reduce internal costs by constant management of service
contracts, billing rates, billing discrepancies and late
payment charges. In addition, businesses can re-deploy staff to focus on
key business initiatives rather than managing invoice flow, tracking order
activity or monitoring inventory.
Ajilon Communications can be your
telecom management solution and help you take control of your telecom
budget so that you can concentrate on your core business.
Allow us to proactively
manage your complex telecommunication billing from multiple vendors and
deliver to you one invoice with all of your charges verified.
Your Business is Our
Business
Through our Managed
Services programs, Service Management and Network Expense Management, we
offer a broad range of services that can be customized to address your
specific business needs.
Within our Service
Management portfolio, you can effectively manage service delivery and
day-to-day operations with your customers and telecom vendors through our
skilled resources and technical capabilities. Services include:
- Customer
interface and service request management
- Service
order administration
- On-site
installation and repair services
- Call
detail processing and reporting
- Help
desk services
- Vendor
management
-
Service delivery performance reporting
When you work with
Ajilon Communications you’ll have at your side experts in the business, fully trained
and committed to provide a timely response to requests for service
delivery or trouble resolution.
Network Expense Management
When you choose to
employ Ajilon Communications Network Expense Management program, you’ll have a
full suite of systems, services and knowledgeable experts to manage your
day-to-day operations.
By handling all of your
telecommunications carrier administration needs, Ajilon Communications professionals
ensure accurate carrier invoice processing, order placement and follow-up,
and report production so that you know that your services are delivered
when they’re needed. Under this program you’re business will gain
bottom-line savings by:
- Centralizing
receipt and management of all carrier invoices by identifying and
monitoring charges for services provided by your vendors
-
Establishing a baseline of monthly expenditures to effectively model
trends and control your costs
- Validating
carrier billing to ensure it complies with customer business rules and
conforms to vendor pricing for contracted services
- Consolidating
services under preferred vendors to realize bottom-line telecom
savings
- Allocating
charges to a customer-specified organizational hierarchy for effective
management of departmental telecommunications budgets
- Managing
the relationship with the customers’ vendors to ensure service
delivery and service level agreements (SLAs) support critical business
needs
- Reconciling
billing to your inventory to validate current charges and reduce costs
- Providing
standard report capabilities to effectively analyze historical costs
and trend data for services provided by the customers’ vendors
- Using
fully documented, industry standard procedures to ensure consistency
and quality in our day-to-day operations
- Providing
a consolidated file to process and pay vendor bills through the
customer’s financial applications
- Continually
improving our business processes through a recognized continuous
improvement program
- Offering
a single point of contact to our customers to simplify the complexity
of today’s telecom marketplace
Our
Commitment
We
understand the telecom environment and our customers’ needs. We
specialize in building strategic partnerships with our customers to ensure
they receive bottom-line value for every dollar they spend on telecom
services.
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